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Trust & security

Your card, your bank, read-only

  • To match rewards, Nebula only needs to see which shops you paid at and how much you spent.
  • You link your bank once through regulated UK Open Banking, approved in your own bank’s app.
  • It’s read-only: Nebula never sees your login and can’t move money.
  • You keep your own card and your own bank. Nothing to switch.

What we see and what we do with it

  • We use the merchant and the amount of your card payments to work out what you’re owed.
TBCOur regulated status, or the name of the regulated partner (AISP) we operate through.TBCOur position on sharing or selling transaction data.TBCData retention period.

We see

  • Shop name
  • Amount
  • Date

We never see

  • Your bank login
  • Any ability to move money

Your control

  • See every shop and scheme linked to your account.
  • Turn off any scheme at any time.
  • Disconnect your bank whenever you like, in Nebula or in your bank’s app.
  • Choose how much we notify you, from everything to nothing.
TBCWhat happens to your data and points if you disconnect.

Common questions

Does it cost anything to use?
TBCPricing for shoppers, which isn’t decided yet.
Do I need a new card?
No. Keep paying with the card you already use.
Do I have to change bank?
No. Nebula links read-only to the account you already have.
Can Nebula move my money?
No. The link is read-only.
What if a shop isn’t on the network?
Pay as normal. That payment just won’t earn on Nebula.
What happens to points I already have with a shop?
If that shop joins and moves its scheme across, your balance can carry over.TBCMigration method.
What if I want to keep a paper stamp card?
TBCWhether we’ll offer scannable cards for people who prefer paper.
Who regulates Nebula?
TBCOur regulated status, or the regulated partner (AISP) we work through.
Do you sell my data?
TBCOur position on sharing or selling data.